Last updated September 19, 2026
About this policy
This policy applies to the Credit Council USA website at creditcouncilusa.org. It explains how information is handled when you browse our pages or contact us through the website.
If you later receive a service that involves additional information or separate terms, we will explain those arrangements at that time. Sending a website message does not enroll you in a program.
Information you provide
The contact form asks for your name, email address, topic, and message. You may also choose to provide a phone number. We receive the information you submit so we can understand and respond to your request.
Please provide only a brief overview. Do not submit Social Security numbers, full account numbers, passwords, credit reports, or identity documents through this form. The website does not provide document uploads, account registration, or online payments.
Information from using the site
The website does not use advertising trackers, behavioral analytics, or newsletter signups. Fonts and images are served with the site rather than loaded from advertising or font platforms.
Our hosting and delivery systems may process technical information such as your IP address, browser details, requested pages, and request times to deliver the website, detect errors, and protect against abuse. The contact service also uses short-lived request information to limit repeated submissions.
The site does not set advertising or analytics cookies or save contact messages in your browser’s local storage.
How information is used
Information submitted through the website is used to respond to your questions, communicate about the support you requested, maintain relevant correspondence, and protect the website from spam or misuse.
Providing a phone number allows us to use it in responding to your request. The contact form is not a subscription to marketing messages.
Retention and security
We retain correspondence for as long as reasonably needed to respond to and manage the request, maintain necessary records, and meet applicable obligations. Relevant records may need to be kept after an inquiry ends.
Access should be limited to people and service providers who need the information for these purposes. No method of transmission or storage is completely secure. Keeping sensitive account and identity information out of your initial message helps reduce unnecessary exposure.
Your choices and requests
You may browse the educational pages without submitting contact information. If you choose to contact us, the required fields identify the information needed to respond; the phone field is optional.
To ask about your information, request a correction or deletion, or raise a privacy concern, contact us with a privacy question. We may need to verify a request before acting on it. Some records may need to be retained for legal or other permitted reasons. Your rights may vary depending on where you live.
External links and children
Our articles link to sources and other websites. Their privacy practices are governed by their own policies. A link does not transfer your contact-form message to the linked organization.
The website is intended for a general adult audience and is not directed to children under 13. If you believe a child has provided personal information through the site, please contact us so the concern can be addressed.
Changes and questions
We may update this policy as the website or our practices change. The date above identifies the most recent revision. If you have a question about this policy, use the privacy contact option.